From our first discussion with Headland Construction we were filled with confidence that they were a special kind of contractor. Right away the relationship became the priority – building a culture specific to our project and expectations. We had aggressive budget and timing needs – all met. They were obsessive about their work, every member of the team beginning with Mark Ellis made you feel that ours was the most important work they had ever done. They were collaborative, creative and very focussed. They finished on time for the price we agreed and their follow up shows they mean what they say. A Gold medal contractor. We are delighted with the result
- John Furlong / Yaletown Penthouse
Our home in Kitsilano went through a major renovation in 2018. The scope of the project involved new flooring, a kitchen redesign, new wiring, plumbing upgrades, considerable mill work as well as painting and appliance installation. The work was completed by Mark and his crew at Headland on time and on budget. We were very extremely pleased with the quality of the work completed.
Going into the project, we were especially concerned about the noise and inconvenience experienced by our neighbours. The tradesmen at Headland did an exceptionally good job of speaking to neighbours and working with them to minimize their inconvenience. As a measure of their success, neighbours made a point of telling us just how good the Headland team communicated to them. Many neighbours actually were so impressed that they ended up having Headland do some work for them. The site was always clean at the end of each work day and the exterior of the house was well protected from the interior work.
With any major renovation, one of the most important services offered by a building contractor is the follow up service post construction. In this regard, Headland distinguished themselves. The minor adjustment needed after construction were addressed by Mark’s team on a timely basis with minimal inconvenience.
We were so pleased by our experience with Headland that we undertook another major renovation for a family members home in 2019. The second experience was every bit as positive as our first.
We would have no hesitation to recommend Headland and are happy to act as a reference.
- The Gibbons Family / W 1st. Residence
"Mark and the Headland team did a full renovation of our home and we couldn't be happier with the experience. Mark was extremely responsive, transparent, and understanding of our requests throughout the project, which completely put us at ease.
What set the team apart was their ability to immediately distill our questions and additions into actionable steps for the team and sub-trades to act on. Because of this, there was never uncertainty on the next steps and the project completed right on schedule and just the way we wanted it. Thank you Mark and the Headland team for helping create this wonderful home for us!"
- C.W. / Kitsilano Residence
"I cannot say enough good things about Mark and the team at Headland. To say they surpassed expectations doesn't even cover it. As we were in the planning phase, every time I mentioned to friends or family or acquaintances that we were about to start on a 4-month renovation process I was given smirks and knowing smiles and reassuring comments like "whatever the contractor said, double the cost and time".
I've never worked with another contractor, but all I can say is that Headland was early by one week and almost bang on with the original budget (we ended up adding a few items so the total cost was more than originally planned). The quality of the work is stunning, the team went above and beyond, Mark is extremely responsive to phone calls, texts, and emails... there legitimately is no way I can think of that they could have made the experience better. My absolute highest recommendation. Go with Headland, you won't regret it!"
- Jennifer Wong / Vancouver Townhouse
"This was our first big renovation for our home, Mark has helped us through the entire process. He was extremely communicative and honest. Mark and his team were always professional and respectful.
We are over the moon with our kitchen and basement renovations. Headland Construction did better than we could imagine! They will always be our first choice for future renovations, and we give them our highest recommendation.”
- Alex Wang / Vancouver Residence
Mark, his Headland team and the sub-trades employed by him, all demonstrated a high degree of professionalism from the initial planning stage through to project completion. Mark listened to our ideas and provided excellent guidance and suggestions. We were given a clear understanding of the project requirements and knew what to expect before any work commenced.
The Headland team were a pleasure to work with and to have in our home. They communicated effectively with each other, maintained a clean and tidy job site and produced quality workmanship on all aspects of the project. We were kept informed of job progress with written weekly timelines. Work was completed on budget and in the expected time frame. Any questions that arose were immediately addressed to our satisfaction by Mark.
Working with Mark Ellis and Headland Construction has been a most positive experience. We are totally satisfied with the workmanship provided and thrilled with the outcome of our renovation project. We would choose this company again for any future work we might require, and have no hesitancy in recommending Mark Ellis and Headland Construction to others.”
- KingCowley Residence / Vancouver Bungalow